The Chairman of the BP board got put in front of the cameras because his able CEO did such a poor job in PR, the POTUS said he should be fired. The CEO had said he wanted the oil spill mess over so he could "have his life back."
The Chairman got before the cameras for the first time and called all the millions of people impacted.by the oil rig explosion "small." He said it over and over again.
Hours later, after being savaged on the net, he had to get up and apologize for the word "small." He said he spoke in "clumsy" fashion. Then he announced BP would establish a 20 Billion Dollar escrow for the small people and, in addition, BP would not pay a dividend to shareholders this year.
When you totally mess up, when oil plumes are gathering in the Gulf and people are about to lose their businesses, do not call them small and act like the whole thing is annoying to you.
Understand there are a million of us little gnats out here who will blog on you for hours. You will not need to pay pollsters. We will be your polls. We do not need Brian Williams to tell us how we feel about it.
Also, when you totally mess up, make real amends your priority and then move on. I can think of one state denominational apparatus in Texas that has messed up badly. It keeps trying to move on but cannot quite work through step eight in the Big Boo; make amends.
This particular apparatus has a great many hold overs from a former administration. These people actually, actively hurt people in the field. Their culture is still present and their underlings continue to mitigate against those who are "not our friends," even if those "not our friends" still cooperate financially with the larger body.
This has to stop. People in the field are your support. The supporters do not work for you.
Opinions expressed here are mine alone and do not reflect those of any other person or organization.